It defaults to high, but you can try setting it to low. Less data transfer means there's a higher likelihood that your Wi-Fi or mobile internet will be able to handle it.Ĭhanging the visual quality of video calls can improve the connection quality. If you scroll down the list you will see video quality appear. To do this, go to the Skype app and tap the hamburger (three lines) menu at the top-left of the landing page, the sidebar will open and then you will find the settings (cog) option at the bottom of the panel. Now, I know I said these tips would provide better call quality, but the truth is that sometimes lowering the video resolution will improve the overall quality of the connection (less 'lag', better audio, etc). The next step, though it sounds counterintuitive, is to reduce the video quality. What's more, using mobile data is, perhaps, best reserved for voice calling, as video calls may require a high volume of data: if you don't have it to spare, stick to Wi-Fi. Success with your mobile data connection will depend on the LTE coverage in your area. Įnable mobile data (left) and check that you have an LTE connection (top right). You can see if you have an LTE connection by enabling your mobile data and looking at your notification bar.
If you have a high-speed LTE connection, these calls will often run smoother than on Wi-Fi (especially if you're in a shared apartment and your roommates are trying to catch up on Orange Is The New Black).
Skype and Wi-Fi internet sometimes don't gel connections drop, faces go fuzzy, and audio cuts out. One way to get better quality is to try using Skype with your mobile data.
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